Microsoft is known to be one of the leading developers for computer software systems and applications. There are many other services offered by Microsoft that can help people in many ways. As there are many platforms and ways they are involved in the business it will be a real pain to reach them in time of the real problem.
Many people will try to solve the problem on their own with the basic knowledge they have. But it is not recommended. Instead reaching out to microsoft 365 business support is the better option.
Ways in which people can reach Microsoft customer care
There are many ways in which people can reach Microsoft support when they are facing issues with the products or the software. Some of them include
- Dialing 1-800-642-7676 to talk with the representative who can help with the issues on any day of the week only if the person dialing is staying in the USA.
- There is an option to reach out and message a virtual assistant using a chat system.
- There is a possibility that people who tweet to the address @MicrosoftHelps can receive a very fast response.
- There is a custom page called FAQ page, in which people can find problems that are common for any Microsoft product.
Types of support that are available for Microsoft related problems
Along with normal support offered by Microsoft for basic problems in the Microsoft 365 business support, there are various other supports that will be offered to the public.
● Microsoft Store Support
If the person has some issues with the purchase he made with Microsoft he can dial 1-877-696-7786 and follow the prompts to reach the customer executive who can resolve the issue.
● Business Admin Support
If the person reporting the incident is an admin for one of the business services, then he can call at 1-800-865-9408 to get Microsoft 365 business support at any time throughout the week. But for billing support, the timings allowed are between 9 AM to 5 PM PST.
● Microsoft Advertising Support
For people who run ads with Microsoft and have some issue, they can either chat anytime or call the online person on weekdays from 6 AM to 6 PM PST to resolve the issue.
● Windows Developer Support
For this, there will be an online site where people can report incidents where in return they will get an email response.
Things Microsoft deals with on a major basis
Microsoft gives trusted and good advice for all the resources available. In order to take the business forward, people can reach out to their customer service. They will deal with
- Warranty coverage for service plans
- Product support for issues with the software.
- Expert support for repairs and training related advice
For most of the services or support in Microsoft 365 business support, people have to login in order to resolve their issue. If the customer doesn’t have an account, they will have to create one beforehand for quick resolution and easy access.